7cc777 Privacy Policy

Introduction and Overview

7cc777 ("we", "our", "platform") provides a safe and reliable online casino and cricket betting service for users in Bangladesh. This privacy policy ("policy") describes how we collect, process, store, and protect your personal information through our website 7cc777.cam.

By using this platform you agree to the terms described in this privacy policy. If you do not agree with this policy, please refrain from using our services. This policy may be updated from time to time and we will make every effort to notify you of any changes.

What Information We Collect

We collect various types of information when you create an account and use services at 7cc777. This information falls into two main categories:

2.1 Information You Provide Directly

• Full name, date of birth, and gender
• Valid email address and mobile number
• Postal address and nationality
• National ID (NID), passport, or driving licence details (for identity verification)
• Payment method details — such as bKash, Nagad, Rocket, or Upay account numbers or bank information
• Security questions and answers, and password

2.2 Information Collected Automatically

• IP address and device identification information
• Browser type, operating system, and device details
• Login times, page view history, and session duration
• Information obtained from cookies, web beacons, and similar tracking technologies
• Transaction history, betting activity, and game preferences
• User behavioural data — which games are played most, how long sessions last, and so on

Why We Use Your Information

7cc777 uses your personal information for specific and legitimate purposes. The main reasons for our use of information are set out in detail below:

3.1 Account Management and Identity Verification

Information is needed to create, maintain, and secure your account. We use your identity document details to complete the identity verification (KYC — Know Your Customer) process and to confirm that you are at least 21 years of age.

3.2 Processing Financial Transactions

Payment information is essential to securely process your deposits (minimum ৳300), withdrawals (minimum ৳1,000), and other financial transactions. We ensure secure transactions via bKash, Nagad, Rocket, Upay, and bank transfer.

3.3 Service Improvement and Personalisation

Based on your gaming preferences and activity, we improve your experience, provide relevant offers and bonuses, and continuously improve the quality of our platform.

3.4 Compliance with Legal Obligations

We are required to comply with anti-money laundering (AML) and counter-terrorism financing (CTF) regulations, to prevent fraud, and to provide necessary information to authorities in accordance with applicable law.

3.5 Ensuring Responsible Gaming

By monitoring your gaming behaviour we identify signs of problematic gambling and, where necessary, apply limits or provide self-exclusion options. This is an important part of our responsible gaming policy.

3.6 Customer Service

We use your contact information to communicate with you via 24/7 live chat, to resolve your complaints and queries, and to send you important service-related notifications.

Information Sharing and Disclosure

7cc777 never sells your personal information to third parties. However, we may share information in certain circumstances:

4.1 Service Provider Partners

Information is shared only to the extent necessary to deliver services with partners such as payment processors (bKash, Nagad, Rocket, Upay, banks), identity verification services, technology infrastructure providers, and game software suppliers (such as JILI, PG Soft, Pragmatic Play, Spribe, Evolution Gaming). All partners are bound by strict confidentiality agreements.

4.2 Legal Obligations

We may be required to disclose information to comply with court orders, legitimate requests from government authorities, or applicable law. Where possible, we will try to notify you in advance.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the relevant party. In such cases the protections of this privacy policy will continue to apply.

Data Security Measures

We have implemented industry-standard technical and organisational measures to protect your information:

• SSL Encryption: All data transfers are encrypted via SSL/TLS protocol, making it impossible for third parties to intercept or read them.
• Encrypted Storage: Passwords and sensitive information are stored in hashed and encrypted form — no staff member can read them directly.
• Two-Factor Authentication (2FA): An option to add an extra layer of security to your account is provided.
• Regular Security Audits: Our systems undergo regular security audits and vulnerability scanning.
• Access Controls: Staff can only view information necessary to carry out their responsibilities — in line with the minimum necessary principle.
• Firewall and Intrusion Detection: Our server infrastructure is protected by advanced firewalls and a real-time threat detection system.

However, no data transmission over the internet is completely secure. Even with the highest precautions, we cannot guarantee 100% security. If you suspect a security breach, please contact us immediately.

Data Retention Period

We retain your information only for as long as necessary:

• Information on active accounts is retained for as long as the account remains open.
• Even after an account is closed, transaction information may be retained for a minimum of five years to meet legal obligations and financial record requirements.
• Customer service communications are retained for up to two years.
• Marketing preferences and consent records are retained for up to three years from the date consent was given or withdrawn.
• Information may be retained for longer periods where necessary to prevent fraud or defend legal claims.

Once the retention period has ended, we securely delete your information or anonymise it in a way that makes it impossible to re-identify you.

Your Rights and Controls

As a user of 7cc777, you have the following rights over your personal information:

7.1 Access and Review

You may request at any time to know what information we hold about you. Following appropriate identity verification, we will provide you with a copy of your information.

7.2 Right to Rectification

You have the right to correct any information that is inaccurate or incomplete. Most information can be updated directly from your account settings.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, this right may be limited where legal obligations or applicable regulatory requirements apply.

7.4 Unsubscribe from Marketing Communications

You may opt out of marketing communications via the link in any promotional email or notification, or by contacting our customer service team. Important service-related notifications cannot be stopped.

7.5 Data Portability

You may request your personal information in a structured and readable format. To exercise this right, please contact our support team.

Cookies and Tracking Technologies

Cookies are small text files stored on your device. 7cc777 uses cookies for the following reasons:

• Essential Cookies: To keep login sessions active, verify security, and ensure the basic functionality of the service. Disabling these will prevent the site from working correctly.
• Functionality Cookies: To remember language preferences, account settings, and other personal preferences.
• Analytics Cookies: To analyse traffic anonymously in order to understand site usage and improve the service.

You can delete cookies or stop accepting new cookies from your browser settings. However, some services may become limited as a result.

Minor Protection

7cc777 strictly does not provide services to anyone under the age of 21. We verify age at registration and confirm this through identity document verification.

If we become aware that a user is under 21, we will immediately close their account and delete all associated information in accordance with the law.

If a parent or guardian believes their child is using our platform, please contact us immediately.

Third-Party Services

Our platform integrates the services of third-party payment processors and game software providers. These third parties have their own privacy policies that govern their own data collection and use.

7cc777 is not responsible for the privacy practices of these third parties. We only work with trusted partners and share only the minimum information necessary with them.

Policy Changes and Updates

7cc777 may update this privacy policy from time to time. For significant changes we will:

• Update the date on this page
• Notify registered users by email
• Show a notification about the update on first login

If you continue to use the platform after a change, you will be considered to have agreed to the updated policy. We therefore recommend reviewing this page regularly.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our dedicated data protection team is ready to assist you with all matters.

We generally respond to emails within 24 hours. For urgent matters, use live chat — you are welcome to communicate in Bengali.